Terms of service

Last updated: [4/22/26]

Welcome to Lunelle Skin. By accessing or using our website, you agree to the following terms and conditions.


1. OVERVIEW

This website is operated by Lunelle Skin. Throughout the site, the terms “we”, “us” and “our” refer to Lunelle Skin. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to these Terms of Service.


2. ONLINE STORE TERMS

You must be at least the age of majority in your state or country to use this site.

You may not use our products for any illegal or unauthorized purpose.


3. PRODUCTS & ACCURACY

We strive to display product descriptions, images, and pricing as accurately as possible. However, we do not guarantee that all information is error-free.

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit quantities of any product


4. ORDERS & BILLING

We reserve the right to refuse or cancel any order at our discretion.

You agree to provide current, complete, and accurate purchase and account information.


5. SHIPPING POLICY

We offer free shipping on eligible orders.

Estimated delivery times:

  • United States: 5–10 business days
  • International: 7–15 business days

Shipping times are estimates and may vary due to external factors.


6. RETURNS & REFUNDS

Due to the nature of skincare products, we do not accept returns on opened or used items.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:

📧 hello@lunelleskin.com

For unopened items, we may offer a return or store credit within 14 days of delivery.


7. LIMITATION OF LIABILITY

We are not liable for any damages resulting from the use or misuse of our products.

Use products as directed and discontinue use if irritation occurs.


8. INTELLECTUAL PROPERTY

All content on this website (images, text, branding) is the property of Lunelle Skin and may not be used without permission.


9. THIRD-PARTY SERVICES

We may use third-party services (such as payment processors and shipping providers). We are not responsible for their policies or actions.


10. CHANGES TO TERMS

We reserve the right to update or change these Terms at any time. Continued use of the website constitutes acceptance of those changes.


11. CONTACT INFORMATION

For any questions, please contact us at:

📧 hello@lunelleskin.com