Shipping policy

SHIPPING POLICY

Thank you for shopping with Lunelle Skin. We are committed to delivering your order as quickly and efficiently as possible.

📦 ORDER PROCESSING

All orders are processed within 1–3 business days.

Once your order has been shipped, you will receive a confirmation email containing tracking information.

🇺🇸 UNITED STATES SHIPPING

• Free Standard Shipping on Orders $35+
• Estimated delivery time: 7–15 business days

🌎 INTERNATIONAL SHIPPING

We proudly offer worldwide shipping.

• Estimated delivery time: 7–20 business days depending on destination
• Delivery times may vary due to customs processing and local carrier delays

🚚 SHIPPING NOTES

• Delivery times are estimates and are not guaranteed.
• Tracking updates may take several days to appear after shipment.
• Orders may be shipped from different fulfillment locations depending on product availability.
• Delays may occur during holidays, severe weather, or periods of high shipping volume.

🌍 CUSTOMS, DUTIES & TAXES

For international orders, customers may be responsible for customs fees, duties, or taxes required by their country.

Lunelle Skin is not responsible for delays caused by customs authorities.

📦 LOST OR DELAYED PACKAGES

If your package appears delayed or cannot be located, please contact us at hello@lunelleskin.com and we will do our best to assist you.

Please ensure your shipping address is entered correctly before placing your order.

✉️ CONTACT US

If you have any questions regarding shipping or your order, please contact us at:

hello@lunelleskin.com

We aim to respond as quickly as possible